Check to make sure the box for "Use TLS 1.2" is checked.Please check your system's Internet settings. To do so, you'll need to visit the website of your computer and/or graphics card manufacturer.Īfter completing updates, restart your computer and run another test.Įrror message: "Inetc Plug-in Error. Your Internet connection seems to be unavailable"
#Dofus game drivers#
Please check your system and graphics card drivers for updates. The Ankama Launcher is displaying a black screen. The connection is blocked because this is not allowed by the game's ToU. Then launch the game normally to launch a non-authenticated instance.ģ) You are trying to connect via a VPN. Go to the "Multi-account" section and deactivate all accounts.ģ. Check your Internet connection and try to log in again.Ģ. This may notably occur if you're playing via connection sharing with your phone. If your account is protected by the Authenticator, remember to authorize the connection on the Ankama Authenticator app.Ģ) Your Internet connection is unstable, causing your IP address to change. If you receive an " Incorrect account name or password " message when both are correct, there are several possible reasons: If you have a good connection, installing from scratch is recommended.įinally, if the problem persists, please report it by submitting a Support ticket and including, if possible, the logs available in Settings > Logs > Open the Log Directory > Copy the content of the application.log file.Ĭonnection sharing: I get an "incorrect account name or password" error message. The Launcher should launch an automatic repair and complete the install.
#Dofus game install#
Copy the files already downloaded to the install folder.ģ. If there's an issue with the installation or update, restart downloading the files.Start installing the game wherever you like.To avoid having to reinstall everything, you can: You have a Repair option in the settings of installed games.Ģ. If it cannot be repaired, uninstall and reinstall the game.I get the error message "An error has occurred" when trying to enter my First Name / Last Name.I'm experiencing a performance or stability problem.How do you add one or more accounts to the Launcher?.
#Dofus game how to#
How to fix the error "Unable to open due to malicious software" that prevents an application from running on macOS Catalina.What happens if you close the Ankama Launcher while a game is updating?.The Ankama Launcher doesn't load or doesn't update.I started installing several Ankama games, but I can't download them simultaneously.Connection sharing: I get an "incorrect account name or password" error message.I'm getting this error message: "Inetc Plug-in Error. Your Internet connection seems to be unavailable".The Ankama Launcher is displaying a black screen.There's an issue with one of the games.Is the issue still there? Please submit a Support ticket and provide as much information as possible. If the problem continues, uninstall and reinstall the Launcher.If necessary, end any corresponding processes.If necessary, use the task manager to ensure that the Launcher is completely shut down (in the event of a crash, it may keep running in the background).If necessary, uncheck the "Minimize to system tray" option.If the issue continues, make sure the Launcher is completely shut down by checking the system tray.You can no longer play the games using these versions.
#Dofus game zip#
zip versions have been ended since for DOFUS, since for Retro and since for WAKFU. !\ Once the location of the Launcher installation is selected, it cannot be changed. Only the game's location can be changed afterward.įor your information, support and updates for the. Once it's finished installing, just install your games and you're done!
Want to install the Ankama Launcher to enjoy Ankama's transmedia universe? Click here 😊.
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